FAQs

Return/Exchange Policy:

We accept returns for store credit ONLY, on full priced items, within 7 days of receipt. Items must have tags intact and be in unworn, brand new condition. Please contact shoptalnewyork@gmail.com to begin the process. We don't do exchanges. Any items purchased on sale are FINAL SALE and cannot be exchanged or returned for store credit. 

Product Care:

We recommend spot cleaning all headwear. Machine washing is not advisable. 

Gift Packaging:

We can send a card and/or gift bag if you will be gifting your order - please specify in order notes. We can also write a card for you if you will be sending the gift directly to the recipient (please specify in order notes).

Gift Cards:

Check out our Gift Card section to purchase! 

Custom Orders and Personalized Items:

Any custom made or personalized orders, or initial bearing items, are considered final sale.

International Orders:

Choose "International Shipping" at checkout. Any taxes or duties incurred upon international delivery are the responsibility of the customer.